Scope of this Agreement
These General Purchase Terms and Conditions are applicable to the online sale, trough the online store www.brutt-trading.eu , of all PLANTABRUTT products to consumers and which may be delivered. BRUTT-TRADING hereby informs you that the website is for persons aged 18 and over only. BRUTT-TRADING reserves the right to cancel a user’s access account if it detects fraudulent, speculative acts or acts in bad faith in the use of this service.
The applicable prices are those quoted on the website at the time the order is placed. The prices are displayed for each product and are inclusive of VAT (Value Added Tax). Customers are informed of the breakdown of delivery costs when the order is placed. BRUTT-TRADING reserves the right to make any changes it considers necessary at any time and without prior notice; it may update, even on a daily basis, products and prices in accordance with new items that arrive.
Payment for all purchases may be made by bank transfers or using the PayPal system.
You must inform BRUTT-TRADING of any unauthorized charge in you bank account number by email or telephone at the earliest opportunity so that BRUTT-TRADING may take the necessary actions.
Likewise, banks or Paypal may adopt anti-fraud measure which may lead to certain types of operations being rejected. BRUTT-TRADING holds no liability for the application of security policies of this nature.
Delivery shall be made to the address provided by the customer, which may be different from their normal place of residence. Deliveries may be made to their place of work or even to a third person they wish to send a gift to. In all instances, the recipient of the product shall be required to provide an official form of identification and to sign the delivery note. The delivery period stated on the website is of an indicative nature only. However, BRUTT-TRADING will make all necessary efforts to meet the estimated delivery date, but accepts no liability for any possible delays.
Returns and exchanges and Right of Withdrawal
Returns, exchange and withdrawal are not authorized by BRUTT-TRADING due to the perishable nature of plants and the damage they may suffer from variations of temperature or exposure to adverse circumstances conservation during distribution, something that BRUTT-TRADING is not responsible. BRUTT-TRADING will only accept returns if there has been a failure of correspondence between the product chosen by the customer and the product sent by Brutt-Trading. The exemption of the withdrawal right for perishable products is listed in art. 102 b) of the Consumer Protection Act and Users.
Articles to be returned must be sent with its original packing.
Returns for failure of correspondence
The procedure for returning items for lack of correspondence is as follows:
Terms and conditions: The return proceeding must start within 14 working days following receipt of your order, by sending registered notice to BRUTT-TRADING.
Cost: In case products have to be returned, cost of returning items shall be payable by BRUTT-TRADING.
Address: Items must be sent to Customer Service, BruttTrading, SLU , Av. LA MORALEDA S/N, URB. MONTEMAR, LOCAL 8C - 29679 BENAHAVIS - MÁLAGA - SPAIN.
BRUTT-TRADING will decide to restore client with the product initially ordered or to refund customers with the corresponding amount within 30 days of reception of the notification pursuant to the terms and conditions given above. The return shall be made via the same method used for payment.
All orders for products are subject to availability. In the event of any supply difficulties or if products are no longer in stock, you will be immediately informed and we will refund any amounts that you may have paid.
Guarantee of products acquired
BRUTT-TRADING will be liable for the failure of correspondence between the product chosen by the client and the product sent by BRUTT-TRADING, which is notified by the client within the 5 working days following receipt of the order. Exemption for the guarantee period stated in the Consumer Protection Act and Users for perishable products is listed in art. 126 of the mentioned Act.
Data of a personal nature
Pursuant to Organic Law 15/1999 of 13 December regarding the Protection of Data of a Personal Nature, all personal details provided voluntarily shall be included on a file which may be processed by the Internet Department for the purpose of handling and dispatching the order placed, as well as for sending commercial information about PLANTABRUTT. We are likewise authorized to contact you via any remote electronic means. You are entitled to access, rectify, cancel and oppose this information. To email address email@example.com. Responsibility for this file is held by Brutt-Trading,SLU limited company with registered business address at Av. LA MORALEDA S/N, URB. MONTEMAR, LOCAL 8C - 29679 BENAHAVIS - MÁLAGA - SPAIN, and holder of Spanish Tax Identity No. B-93196558
Law Applicable and Jurisdiction
The General Conditions of Purchase are subject to Spanish law. Should arise any conflict in the development of the present contract, parties commit to refer to the Courts of Marbella.